Installation
Our technicians are Puronics certified. We know how to get the job done right the first time.
Maintenance
All Puronics systems require a maintenance service schedule. This allows us to offer lifetime warranties.
Service
We service ALL Puronics equipment. While the necessity for repairs is not common, with the proper maintenance schedule, your Puronics system can last a lifetime.
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How does clean water effect your hygiene?
Your skin and hair will feel softer, silkier and healthier.
Luxurious bubble baths use far less soap with high quality water.
Reduce or eliminates the need for moisturizing lotions.
Clean, smooth shave and longer lasting razor blades.
Improves skin conditions such as dry skin and eczema.
Stops irritation of skin, eyes and damage to hair by eliminating chlorine from your showers. -
How does clean water effect your food and drinks?
Get the benefits of clean, clear, great tasting water
Beverages made with water taste better.
Vegetables cook in less time and tase better too.
Use fewer ingredients in preparing coffee, tea and juices.
Eliminates the need for bottled water. -
How does clean water effect your body?
Water is the essential element in maintaining virtually every system in your body.
Healthy water helps the body maintain a stable immune system.
Your brain, muscles, bones and kidneys cannot function without water.
Doctors recommend drinking 6 to 8 glasses of water per day.
Get a FREE $50 Gift Card with every in-home water quality test!
With every in-home water quality test, you'll receive a complimentary $50 Gift Card, regardless if you purchase one of our systems.
About Us
Soft Stream FL is family owned and operated in central Florida. We have been servicing all of Florida since 2017 and have only grown over the years.
We believe every family deserves to have access to clean and affordable water throughout their entire house.
As a family owned company, we use our family values to help guide our business practices. We believe in and provide all of our employees with:
- A living wage
- Medical and dental benefits
- Paid vacation, maternity leave and sick leave
As one of the main clean water providers in Florida we have helped thousands of floridians bring clean water into their homes. Nothing makes us happier then seeing the smiles of our customers faces when they get their new water systems installed and see the difference it makes. Isn't it time you got clean water in your home?
Contact UsFrequently Asked Questions
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Where can I buy replacement filters?
You can purchase them through SoftStream FL or through Puronics' online store.
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How long does the filter media last?
SilverShield® HYgene® lasts for 112,500 gallons of water. For Clarius™ and Goodspring™ systems, the Purifex® media should be replaced at the same time as the SilverShield® HYgene®. For Goodspring™ 10” systems with ScaleMax™, the ScaleMax™ media should be replaced every 5 years or every 375,000 gallons of water. For Goodspring™ 13” systems with ScaleMax™, the ScaleMax™ media should be replaced every 6 years or every 500,000 gallons of water. Our smart iGen® series systems inform you when it is time to change the filter media by saying “Call for service” on the display. Those systems are measuring the water that gets filtered by the system. For our prior generation of systems, you will need to estimate how often the maintenance needs to be done based on an estimate of your water usage.
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How long do filters last?
The pre- and post-filters last one year. The membrane lasts 3-5 years.
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What maintenance is required?
For our systems with 10” diameter tanks that include our bacteriostatic carbon filter media, SilverShield® HYgene®, the carbon must be replaced every 112,500 gallons of water used, which for a typical family of 4 is about 12-18 months. Our 8” diameter tanks have a replacement interval of 75,000 gallons, and our 12” diameter tanks have a replacement interval of 150,000 gallons. Our smart iGen® series measures the amount of water that is filtered and informs you when it is time to change the filter media by saying “Call for service” on the display. For our older generation systems, you will need to estimate how often the maintenance needs to be done based on the size of your family and an estimate of your water usage. Our systems that use salt for back flushing need to have the salt replaced periodically. Keep the salt at least half full in the salt tank.
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Can I do the maintenance myself?
The maintenance requires special materials and tools. If you want to do the maintenance yourself, you are welcome to do so. However, to maintain the warranty on your system, we advise using a Soft Stream FL specialists to ensure everything is done correctly.
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I lost my owner's manual. How can I get a new one?
Please email us at sales@softstreamfl.com to request a replacement manual.
- Who do I contact for service?