Terms of Service
Last updated: June 18, 2025
Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the services, website, and applications (collectively, the "Service") provided by Soft Stream Inc. ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Service.
Use of Our Service
Eligibility
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you meet this eligibility requirement.
Your Account
If you create an account with us, you are responsible for maintaining the security of your account and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
Prohibited Uses
You agree not to use the Service:
- In any way that violates any applicable federal, state, local, or international law or regulation
- To transmit any advertising or promotional material without our prior written consent
- To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
- To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service
Products and Services
Water Treatment Products
We offer water softeners, filtration systems, and related water treatment products. All products are subject to availability. We reserve the right to discontinue any product at any time.
Installation Services
Our installation services are provided by trained technicians. Installation appointments are subject to availability and scheduling. We will make reasonable efforts to complete installations at the scheduled time.
Warranties
Product warranties are provided by the respective manufacturers. Please refer to the specific product documentation for warranty terms and conditions. Our installation workmanship is warranted for one (1) year from the date of installation.
Pricing and Payment
All prices are subject to change without notice. We reserve the right to correct any errors in pricing. Payment is due at the time of purchase unless other arrangements have been made, such as through our financing options.
Financing
Financing options are subject to credit approval and are provided through third-party financing partners. Additional terms and conditions from the financing provider will apply.
Free Water Testing
We offer complimentary water testing services. This service is provided without obligation to purchase any products or services. Test results are for informational purposes and should not be considered a substitute for certified laboratory analysis.
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Soft Stream Inc. and its licensors. The Service is protected by copyright, trademark, and other laws.
Limitation of Liability
To the maximum extent permitted by law, in no event shall Soft Stream Inc. be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Indemnification
You agree to defend, indemnify, and hold harmless Soft Stream Inc. and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Florida.
Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Contact Us
If you have any questions about these Terms, please contact us:
- By email: admin@softstreamfl.com